The latest Telkomsel Call Center number is open 24 hours
A Telkomsel call center number may be whatyou need when you experienceproblems with the Telkomsel card you have. Telkomsel is a company that hasamovement in the telecommunications sector. Telkomsel is one of the telecommunications companies with the most subscribers in Indonesia. In 2015-2016, it had the number of customers in Indonesia reaching 143 million. The number that makes Telkomsel the number 6 mobile operator in the world based on the number of subscribers.
For this reason, it is clear that Telkomsel does not want to disappoint its customers, so it provides a call center service that is open for 24 hours. With so many customers owned by Telkomsel , they have to provide excellent service . It is to communicatethe needs of Telkomsel customers. If you don’t have adequate call center services, you can cause customer complaints to not be handled properly.
With a Telkomsel call center number, it will make customers feel less confused when they experience problems with Telkomsel cards. For example, when a number arises that is lost, but wants to reactivate it. Or when you experience problems with a slow internet network. This call center can also be used to offer products to customers.
Telkomsel’s network is already very wide, reaching almost all parts of Indonesia. Telkomsel is known for its very stable network quality and fast internet. The price of Telkomsel cards is slightly more expensive than other mobile operators. However, it will be comparable to the quality you get from a Telkomsel card.
What is a call center
Call center can be interpreted as a location used as an information center for customers. This call center is one of the mandatory needs of companies, including Telkomsel. For telkomsel customers, please contact the call center if you experience problems with the Telkomsel card. Through telkomsel call center number you can find out detailed information about Telkomsel cards.
You can get a Telkomsel call center for 24 hours non-stop. This is a real commitment from Telkomsel to its loyal customers. In addition to knowing information about Telkomsel products , you can also file complaints when using a card from a Telkomsel supplier. You can also provide suggestions and input related to Telkomsel cards through the Telkomsel call center.
To contact the Telkomsel call center , you don’t have to worry about consuming a lot of credit. Because Telkomsel offers a free call center service for its customers. To contact Telkomsel, you don’t have to go through a Telkomsel call center number , but you can also visitTelkomsel social media or email.
How to contact Telkomsel Call Center
Asmentioned, there are several ways to contact telkomsels call center. Telkomsel really understands the need for a reliable information center for its customers. So Telkomsel provides a lot of convenience for contacting Telkomsel’s call center. And there’s also a call center service free for credit.
The first one you can contact via Telkomsel call center number. There are three types of call center numbers owned by Telkomsel. For you postpaid customers, please contact 188, to call call center calls for free. Meanwhile prepaid you will be charged a fee of Rp300 for each call.
If you are abroad, you can contact telkomsel customer service center via +62 811-0000-333. You do not need to spend money to call the call center number.
The number is only intended for Telkomsel customers who are abroad. Telkomsel also provides a call center number for general customers, namely via +62 807-1811-811. For general customer numbers, tariffs are charged according to the operator used.
Moreover, you can also use social media to get information from Telkomsel. You can file complaints against Telkomsel through Telkomsel official social media. But there are some drawbacks when contacting via social media. Usually, the time it takes to get an answer is quite long.
In addition to Telkomsel’s call center number and social media, you can contact Telkomsel customer service via email. You can get the address of Telkomselcustomer service ema il throughthe official Telkomsel website. If you use the MyTelkomsel application, you can also use it to contact customer service.
Get to know what is GraPARI Telkomsel
You may have seen the GraPari Telkomsel building in your city. GraPari Telkomsel Building is available in several cities in Indonesia. GraPari Building is used to provide services to Telkomsel customers. You can get various services related to Telkomsel cards in this building.
GraPari itself stands for Graha Pari Sraya. The name is derived from the Sanskrit given by Sultan Hamengkubuwono X. Sultan Hamengkubuwono X gave the title as an appreciation for the establishment of telkomsel’s service office in Yogyakarta. If you have contacted telkomsel call center number , but the problem is not resolved, please go to the nearest GraPari Telkomsel office .
There are so many things you can do at GraPari Telkomsel. In addition to asking questions about the latest Telkomsel products , you can reactivate a card that has been lost. If your card is lost and you want to replace it with a card with the same number, it can also be done on GraPari Telkomsel. It can be said that the services offered at GraPari are more complete than through telkomsel call centers.
Currently GraPari Telkomsel is available in Sumatera, Jakarta, Central Java, East Java, Banten, Bali, East Nusa Tenggara, and others. In the future, there may be more coverage from Telkomsel’s GraPari office. With more and more GraPari offices, Telkomsel hopes that all Telkomsel customers will be well served without exception.
Hva er Telkomsel Virtual Assistant
A new breakthrough was made by Telkomsel for its customers through Telkomsel’s virtual assistant. In addition to the usual way, namely through Telkomsel’s call center number , you can use chat to get information and services from Telkomsel. Telkomsel’s virtual assistant is a customer service that uses a combination of artificial intelligence, customer analytics and human interaction.
With this service, it is hoped that customers can be served quickly and precisely. This Telkomsel virtual assistant will be in the same phone for 24 hours. You can access this virtual service via telegram, line, whatsapp, Telkomsel official website, MyTelkomsel application, and Facebook messenger. This virtual assistant is called “Veronica”. With this service, Telkomsel hopes that there will be no more Telkomsel customers who are not served.
This Telkomsel virtual assistant can offer services such as providing information about the nearest GraPari office, how to upgrade 4G, package info, billing info, and much more. In addition, Telkomsel’s virtual assistant can also offer service solutions, such as bill payments, credit purchases, packages and freedem points.
Telkomsel realizes that today’s customers really have high mobility, so they need fast and precise service. With the presence of Telkomsel virtual assistant, it is like offering GraPari office services in the hands of customers. Telkomsel wants to provide a mobile digital lifestyle experience to customers. This Telkomsel virtual assistant complements existing customer service, for example through Telkomsel call center numbers.