Commercial call centerfor complaints : Diagram

 How to contact your business call centerand solve all problems

Knowing the Niaga call center  or Niaga cimb  is  really very important for the community, as it will be very useful if there is a problem. Connectingto thecall center section itself can be done quite easily. It’s just that not all people know how to do it, especially if it’s the first time.

As we already know, Cimb Niaga itself  became  one of the national private banks, where it was originally called Niaga. The existence of this private bank is largely chosen by the public also because of the number of advantages that customers receive in it. It doesn’t end there, the services and facilities in it are also quite complete.

Not only that, since its inception, this bank has also used various types of information technology-based services and devices.  In  addition, Niaga also proved to be the first bank to provide services to the general public in the form of ATMs in  Indonesia.

In 1991, this bank turned out to be a bank that provided services to its customers in the form of online services. This service also includes the Niaga call center , where the existence of customer service is more easily contacted by customers anytime and anywhere in order to provide satisfaction.

Cimb Niaga is also listed on the Jakarta Stock Exchange and the Surabaya Stock Exchange. The achievements of this bank can get into the category of the largest bank in Indonesia. It turned out that the position is based on the assets of the company concerned.

Getting to know CIMB Niaga Bank More

Before  deciding how to contact  the  niaga call center,  it is very important to know more about the largest private bank in Indonesia. CIMB Niaga itself is ranked  in the  fourth largest banking class in the country. As for when we look at them in terms of owned property. Most of its shares are owned by the CIMB Group.

The main activity or product offered by this company is a loan for business capital and home ownership. This is what makes Niaga listed as the bank with the third largest provider of loans for owning residential real estate in the country. In addition, various programs and services are offered that will attract more customers.

In 1976, it launched a professional credit program, in which it is a type of loan for professionals such as technical specialists, doctors and others. In 1981-1982, he already implemented an online banking system and a network system of branches.  3 years later, it created a network of business units to exchange official foreign VAlUta and was launched in several branches.

In addition, in 1987, CIMB proved to be the first banking company to offer services to its customers in the form of ATMs in Indonesia. Exactly in June 1989, it was the moment when the bank offered its first offer of shares to become a public company. Only in May 2008 it officially changed its name to BANK CIMB Niaga.

Commercial call centerfor complaints

Of course, each of us who uses banking services sometimes finds  problems  , such as problems with the services that were offered before. To overcome this problem, we really need the existence of a call center from the relevant company, so that we can overcome this problem more easily.

Initially, it turned out that the call center  itself  offers free services as the best service for customers. Unfortunately, the service is no longer available. However, there is no need to worry, because  you can still easily and quickly contact them via smartphone.

For  those of you who have problems, bifile a complaint immediately by calling 14041, which is the official  business call center  .  Through this service, customers can solve banking problems where they happen to  you. There are different kinds of issues that can be complained to customer service or call center, including:

  1. Losing your credit card
  2. You forgot your credit or debit card PIN
  3. Lost passbook
  4. Credit and debit card blocking process
  5. And other problems related to the services and devices offered.

Not only that, but this part of the call center will also be on standby for 24 hours.  This will make you feel comfortable filing complaints anytime, anywhere.     In addition  to  the Niaga  call center,  you can also send an email to 14041@cimb  for more information.

How is the complaint procedure di Bank Cimb Niaga

Do you already know  the niaga call center  number?   For those of you who do not know how very simple the complaint procedure at the bank actually is. It’s just that most people are still confused about it. Lest we be mistaken, here is the procedure for filing a complaint with this bank.

If you want to file a complaint with Niaga Bank  , you can do it by contacting the call center number directly. When it is connected  , you can immediately communicate what complaints or problems they are encountering. Make sure you provide the information in the best possible way to understand the problem and provide the best solution.

In addition to this number, there are other alternatives that can help customers file complaints, such as through the social media they  have, namely:

  1. Facebook: CIMB Niaga
  2. Twitter :Shop @cimb
  3. Instagram: @cimb_Commerce
  4. Website:

There are several documents that need to be prepared in advance before you decide to contact  the Niaga call center, such  as  personal identity, chronology of complaints, details or supporting documents (such as proof of transaction, disclaimer form, or others) and phone numbers of whistleblowers.

Výhody Bank Cimb Niaga

Do you already know how to contact the call center of this bank?  You also need to know what the advantages of the bank are. Just take a look at the review below

  1. It has a complete product

The first advantage of being a customer in Niage is that there are complete products including Xtra, Hypermart Savers, AirAsia Savers, On Account and many more. With the existence of a complete product, it can be adapted to the needs of potential customers.

  1. It has a responsive and communicative call center section

For those  of  you who want to complain about different kinds of problems such as losing a credit or debit card, forgetting the pin to lose savings  , you don’t  have to  worry because they have a responsive and communicative call center section so that it can be easily relied on.

  1. It spreads in large cities

Becoming a customer in this bank is not difficult, since branches are available in almost all major cities in Indonesia. In this way, it  will make it easier  for you to get services and products according to your needs.

Cimb Niaga is one of the main private banks in Indonesia, offering its customers a number of the best services and facilities. If there are complaints or problems,   the Niaga call center  can be relied on.


Read More :

Sumber :